Copart Canada Enhances Their Customer Experience

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Copart Canada prides themselves on providing exceptional, world class customer service with a smile. They are passionate about making a positive impact every single day and each one of their employees makes sure that Copart Canada’s customer experience is pleasant from start to finish.

Over the last few months, Copart Canada has taken steps to enhance their customer experience. Let’s see how they’ve done it!

Social Media

Along with their Copart Canada Facebook page, Copart Canada has launched an Instagram and Twitter feed where they post feature vehicles, campaigns, new information, and tips/tricks. Feel free to follow them online for up-to date information on Copart Canada.

Live Chat

Copart Canada’s live chat was created for their on-the-go Members in need of quick responses. Live chat allows Copart Canada Members to communicate with Canada’s Member Services team to have their questions answered in real time. Whether it is making a payment, bidding, or checking the auction status of a vehicle, live chat agents are standing by. Copart Canada’s live chat is available Monday through Friday from 7 a.m. to 7 p.m. CST.

Resource Center

Copart Canada has made up-to-date information available for any Member who would like assistance in navigating their auction experience. If you are looking to improve your bidding and buying process in Canada, the Copart Resource Center provides Members with website and buying tips, how-to guides, and relevant auction information.

Not only will Copart Canada Members find information for the domestic bidder and buyer, they will also find information for international buyers. The international section will provide buyers with key information related to international shipping and buying.

Although many customers find Copart Canada’s online buying solutions convenient and helpful, their exceptional customer service isn’t just found over the web. See what Copart Canada’s customers have to say about our offline customer service here.

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